Tickets may be issued on the day of visiting at the Ticket Box on the LOTTE Museum of Art's main lobby.
Entry is possible only 30 minutes before the end of the exhibition. (Last admission 18:30)
When receiving a ticket using an advance ticket confirmation or ID, in case of a discount which proof is required, please submit evidential documents as well. (Without proof, the remaining amount must be paid)
Tickets may be issued on the day of visiting at the Ticket Box on the LOTTE Museum of Art's main lobby.
Entry is possible only 30 minutes before the end of the exhibition. (Last admission 18:30)
When receiving a ticket using an advance ticket confirmation or ID, in case of a discount which proof is required, please submit evidential documents as well. (Without proof, the remaining amount must be paid)
<1--
Cancellation
fees
Cancellation : Before 17:00 on the day before the reserved date of viewing (Cancellation not possible after time of booking)
In case of a cancellation fee, the cancellation fee (+final ticket price in case of a partial cancellation) will be approved, then the previous payment amount (initial amount) will be cancelled. Generally, it takes approximately 4-5 days
after the cancellation has been approved for the card companies to cancel the charge. (Similar with debit cards.) However, in the case of debit cards, refunds by the card company or bank must be made which may require approximately 3 additional
days.
Depending on the time of cancellation and credit card refund standards, the refund amount and time for cancellation may differ. When cancelling, the initial amount will be cancelled and depending on time of cancellation, the cancellation
fee and delivery fee may be reapproved.
For Cash
Transfers
After entering a bank account to receive the refunds, the amount will be refunded to that bank account.
After the refund request has been received, the amount will be refunded by no later than 5 – 7 business days.
Refunds may only be received by a bank account owned by the purchaser.